Contact Us
Have questions or need support? Our team is here to help 24/7.
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☎️ Helpline
24/7 Support: 1800-ECO-MGMT
Available all days including weekends and holidays
Support: support@ecomgmt.com
Complaints: complaints@ecomgmt.com
Feedback: feedback@ecomgmt.com
🏢 Office Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday & Holidays: Emergency support only
📍 Head Office
Eco Management System
Sustainable City Center
123 Green Avenue
Metro City, ST 12345
City Help-Lines
Quick contact information for different cities and regions
Metropolitan City
Helpline: 1800-001-2345
Email: metro@ecomgmt.com
Address: Central Business District
Metropolitan City, ST 12345
Suburban Hub
Helpline: 1800-002-3456
Email: suburban@ecomgmt.com
Address: Tech Park Area
Suburban Hub, ST 54321
Riverside District
Helpline: 1800-003-4567
Email: riverside@ecomgmt.com
Address: Commercial Hub
Riverside District, ST 67890
North Valley
Helpline: 1800-004-5678
Email: valley@ecomgmt.com
Address: Eco Park Rd
North Valley, ST 98765
East Expansion
Helpline: 1800-005-6789
Email: east@ecomgmt.com
Address: New Business Zone
East Expansion, ST 11223
West Plains
Helpline: 1800-006-7890
Email: west@ecomgmt.com
Address: Green Valley Road
West Plains, ST 33445
How to Reach Us
📞 Phone Support
Call our toll-free helpline 1800-ECO-MGMT for immediate assistance. Our support team will help with bookings, complaints, and general inquiries.
💬 Live Chat
Available on our website during office hours. Get instant responses to your questions from our support representatives.
📝 Contact Form
Fill out the contact form on this page. We guarantee response within 24 hours for all inquiries and feedback.
📱 Mobile App
Download our mobile app for quick access to all services, real-time tracking, and in-app customer support.
🌐 Social Media
Follow us on Facebook, Twitter, and Instagram @EcoMgmtSystem for updates, tips, and customer interactions.
Send detailed inquiries to our support email. For complaints, use our dedicated complaint email address for faster resolution.
Common Questions
How quickly will I get a response?
Phone inquiries are attended immediately during office hours. Email responses and contact form submissions are addressed within 24 hours of receipt.
What if I need emergency support?
Call our 24/7 helpline for emergency situations. Sanitation crew is available 24/7 for urgent garbage collection and cleanup needs.
Can I lodge a complaint?
Yes! Use our dedicated complaint email (complaints@ecomgmt.com) or call the helpline. We investigate and resolve issues within 48 hours.
Is there a complaint resolution timeline?
We commit to resolving 95% of complaints within 48 hours. Complex issues may take up to 5 business days. We'll keep you updated throughout.
Do you have a grievance redressal officer?
Yes. For unresolved grievances, contact our Grievance Officer at grievance@ecomgmt.com or through the main helpline.
How can I provide feedback?
We value your feedback! Send suggestions to feedback@ecomgmt.com or use the feedback option in your account after each service.
Find Our Locations
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Visit our website for real-time location tracking of nearby garbage collection vehicles
Still Have Questions?
Reach out to us through any of the channels above. We're here to help!
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